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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have stayed here a couple of times and the staff is helpful. I noticed one staff member named Eric. He is alwats courteous, very helpful, professional and knowledgeable. His kind smile and temperament is calming. You have to drive to food. The metro to downtown is a good walk or bus away.
Disappointed The room was in bad condition, stains on the floor and water on sink and shower would drain slowly.
Business response:
Dear Leonardo, On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing our guests with clean, comfortable, and well-maintained suites; therefore, we sincerely apologize this was not your experience. Please know we will share your feedback with our entire team to ensure this is not repeated. Thank you for your valuable comments, and we would welcome the opportunity to have you back soon. Sincerely,Hotel Management
Smells Bad
Business response:
Dear Latanya, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and fresh environment throughout our hotel. However, our team must have overlooked this when making your room ready for occupancy, and we will look into the situation further. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Not the greatest stay, but okay. After the first day my key did not work. It was seldom that an employee was at the front desk to assist. At check-in my key didn't work because the employee at the desk didn't complete the check-in process. This was discovered when my arms were full of luggage, so I had to carry everything back downstairs to the front desk, where there wasn't an employee for about 10 minutes. A drawer front in my room was broken off and leaning up against the dresser. Otherwise, they say was okay.
Business response:
Dear Guest, Thank you for sharing your recent experience with us. We are pleased to know that you enjoyed your overall stay. However, we apologize for the challenges you experienced with your room key and our service. We focus on enhancing our guest services with thoughtful and seamless hospitality, and we are disappointed we did not meet this standard. We would love to welcome you back to show you our commitment to enriching experiences.Sincerely,Hotel Management
I was a return guest made to feel safe and respected by the staff. This is a special property, thoughtfully-run, in a nice community. Thank you for having me.
Business response:
Dear Elizabeth, Thank you for your kind words and for being a loyal returning guest. We are delighted that our staff made you feel safe and respected during your stay. Our team strives to provide a thoughtful and welcoming experience for all our guests, and it's wonderful to know that you appreciated our efforts. We are proud to be part of a great community and are grateful for your continued support. We look forward to welcoming you back again for another enjoyable stay. Your feedback means a lot to us.Sincerely,Hotel Manag... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.2 star rating with 1,366 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.