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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unclean and smelled of smoke
Business response:
Dear Thornetia, Thank you for the feedback. We apologize for not meeting our promise of providing clean and fresh accommodations. We have promptly informed our housekeeping team about your experience, and they will take appropriate action. We hope to host you again and provide you with an impeccable stay.Sincerely,Hotel Management
Disappointed. This trip was for the FT Weekend Festival. I have stayed in Alexandria, Virginia several times by now for various purposes. I was somewhat disappointed by this property. It was maintained only minimally in my observation. There were not any amenities (coffee machine, etc.) in the suite. Breakfast was also very limited.
Business response:
Dear Guest, Thank you for staying with us and making us a part of your moments. We want every guest to enjoy everything about their time with us; therefore, we apologize for any inconvenience you experienced. Please know for future visits; our front is always available to resolve issues and make the most of your stay. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely,Hotel Manage... read more
Rooms are dated, overall the property needs to be renovated
Business response:
Dear Rui, We are glad you stayed with us and appreciate the review. We are sorry your suite did not meet your expectations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Hallways smelled of cigarette smoke
Business response:
Dear Cynthia, Thank you for choosing us. As you mentioned, we regret that your visit was disturbed by the smell issue in the hallways. While smoking is allowed in certain areas, it should never interfere with our non-smoking guests. Your comments are shared with our housekeeping team to prevent such situations and better handle such concerns. Please stay with us another time so we can provide you with a more satisfying experience.Sincerely,Hotel Management
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Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.2 star rating with 1,366 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.