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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall an ok stay. Everything was clean. However, the card readers on the door are old and tricky. The remote wasn’t in our room and we were offered one from another room. It didn’t work with our TV. The only vending machines in the building weren’t working. The shower sounded like a plane engine when running. The trash receptacles outside were overflowing. The breakfast started very early and ends early on a Sunday. Overall could use some work.
Business response:
Dear Guest, We apologize for the inconvenience with the key card readers, TV remote, and vending machines. Your concerns about the shower noise, trash receptacles, and breakfast hours are noted, and we’ll work on improvements. Guest experience is our priority, and we appreciate your insights. We hope to provide a better stay next time. Sincerely,Hotel Management
Manager Hodan and stafff are great!
Business response:
Dear Denice, Thank you for your feedback! We’re delighted to hear that Manager Hodan and our staff made a great impression during your stay. Providing excellent service is our top priority, and we truly appreciate your kind words. We’ll be sure to share your compliments with the team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another fantastic stay at Extended Stay America in the future.Sincerely,Hotel Management
Property Manager Eric is very helpful.
Business response:
Dear Denice, Thank you for your kind feedback! We’re delighted to hear that Eric was so helpful during your stay. Providing excellent service is our top priority, and we truly appreciate your recognition of his efforts. We’ll be sure to share your kind words with him. Your support means a lot to us, and we look forward to welcoming you back to Extended Stay America for another great experience in the future!Sincerely,Hotel Management
Manager Ms. Hodan is amazing she makes my stay a very pleasant experience. She communicates very well with the guest and is easy to talk to whenever I had an issue or concern. Mr. Osei at the front desk is also very helpful in the early am. He makes sure breakfast is placed out on time and ready for the guest. One morning he went out his way to search for my favorite oatmeal while leaving out work. Thank you to the ESA staff
Clearly a place for nice safe business trip
Business response:
Dear Sabrina, Thank you for your feedback! We're pleased to hear that our property was a good fit for your business trip. Providing a safe and comfortable environment for our guests is a priority, and we're glad you experienced this during your stay. We look forward to having you stay with us again.Sincerely,Hotel Management
Good
No breakfast available for two days straight.
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.