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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Communication with Housekeeping needs to improve re checkout times.
Business response:
Dear Denice, Thank you for reviewing your recent stay. Please accept our apologies for not meeting all of your expectations. We always want to provide an outstanding experience for every guest, and we appreciate you letting us know how we can improve. It was a pleasure hosting your visit, and we would love the opportunity to accommodate you again.Sincerely,Hotel Management
My checkin was smooth. I am a repeated customer and Victor is always professional and very helpful. My room refrigerator didn’t have ice trays and he went out his way to fulfill my need to have it. I appreciated that. Thank you Victor!!
Business response:
Dear Denice, Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time. It is always heartwarming to read when a specific team member has gone above and beyond to make a guest's stay memorable. Making our guests feel at home is what we love to do, and we will enjoy passing along your kind comments to Victor. We enjoyed hosting your visit, and we look forward to seeing you soon.Sincerely,Hotel Management
The place is newly renovated so the rooms are quite nice.
Assistant Manager was very helpful throughout my stay. Looking forward to upgrades.
Business response:
Dear Denice, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our assistant manager. We will pass on your compliments. It was a pleasure hosting your stay. We hope you will stay with us again!Sincerely,Hotel Management
Great stay
Love the quiet and seclude location easy to get to downtown DC a plus.
Business response:
Dear Denice, Thank you for your kind feedback. We’re so pleased to hear that you enjoyed our quiet and secluded location, as well as the convenience of easy access to downtown DC. Our team works hard to provide a peaceful and accessible environment for all our guests, and we're glad that it meets your needs. We truly appreciate your positive comments and look forward to welcoming you back for another relaxing stay at Extended Stay America in the future!Sincerely,Hotel Management
Property is under construction so the elevator is never clean but the hallways are good. Staff is slow with customer service. Housekeeping knocks on the door before check out time and even when it’s extended. Management really needs to get everyone on the same communication path.
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.3 star rating with 1,470 reviews.
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.