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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was comfortable; was able to cook and the refrigerator kept my food cold and frozen this time. Staff is great!
Business response:
Dear Denice, Thank you for your feedback! We’re thrilled to hear that you had a comfortable stay and that our room amenities, including the kitchen and refrigerator, met your needs. It's also wonderful to know that our staff made a positive impact on your experience. We truly appreciate your kind words and will continue to work hard to maintain high standards of service and comfort. We look forward to welcoming you back to Extended Stay America for another great stay!Sincerely,Hotel Management
Clean rooms lots of storage, excellent WiFi, helpful staff. Only complaint was the refrigerator not working in the room and my food was spoiled. However, Eric (Assistant Manager) took care of my family for the inconvenience after he couldn’t resolve the issue.
we were in the older part of the hotel. The renovated rooms were not available to us.
Business response:
Dear Richard, Thank you for your feedback. We apologize that a renovated room wasn’t available during your stay. We’re continuously working on improvements to enhance the guest experience, and our renovated rooms are part of that commitment. While availability can sometimes be limited, we’ll do our best to accommodate your request for an updated room on your next visit. We appreciate your understanding and hope to welcome you back for a refreshed experience in the future.Sincerely,Hotel Management
Nice comfortable bed
Business response:
Dear LeCount, Thank you for your feedback! We’re thrilled to hear that you found the bed comfortable during your stay at Extended Stay America. Providing a restful experience is our priority, and your satisfaction is important to us. We appreciate your support and hope to welcome you back soon for another enjoyable stay!Sincerely,Hotel Management
Building was under renovation, which was not communicated at time of reservation.
Business response:
Dear Kyle, Thank you for your feedback. We apologize for not communicating the ongoing renovations at the time of your reservation. We understand how this may have been inconvenient, and we are working to minimize any disruptions during the improvement process. Your comments are valuable, and we will ensure better communication in the future. We hope that the next time you stay, you experience a more comfortable environment. We look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.4 star rating with 2,657 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.