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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was just okay. Did not have the room advertised via third party platform. Felt like bait and switch. Hallway smelled dirty but room was better. Plus: convenient to DCA for transiting travelers etc.
Business response:
Dear Susan, We are glad that our location near the airport was convenient for you. However, we apologize that you were not allotted the room type you reserved, and we regret any frustration and inconvenience this caused. It is a regret knowing about any housekeeping oversights around the hallways as you outlined and we will address this with our team. We are very grateful for your patience, and it is our hope that we will have a future opportunity to show you the enhanced stay we are committed to providing every guest.Sincer... read more
Had it not been for the constant cigarette smell throughout the lobby and in the room I’d be rating this much higher. I had to purchase an air freshener in order to feel comfortable inside the room. The cigarette smell in the lobby and hallway was overwhelming and I’m just glad I was barely in the hotel during my trip. The kitchenette had no utensils and when we asked for some we received dirty forks that we had to ask replacements for. I’ve stayed at extended stay hotels before and it was not at all like the experience I ha... read more
Business response:
Dear Angie, We appreciate the valuable feedback about your stay. We are sorry for the inconvenience you experienced due to the smoke smell and with our service. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Thank you for staying with us, and we hope you will make the same choice the next time you visit the city.Sincerely,Hotel Management
Everything was as expected. Great place to stay.
Business response:
Dear David, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
The staff is very helpful and accommodating. I love the accommodations that they have when you have to stay longer stays. All I needed was some cookable food and I was able to feel at home
definitely budget option in the area. smells like a cigarette. walls are scuffed, finishings are subpar. gym was a treadmill and a bike. guy at front desk was nice and helpful. "take and go" breakfast was a single small muffin and coffee. room was clean but run down. bathtub has seen better days. easy access to bus and metro. nicer area. i wouldnt take my family there but it was fine for me by myself for one night. you get what you pay for.
Business response:
Dear Mark, Thank you for reviewing our hotel. We appreciate you pointing out specific items that you loved and also areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Everything is just old. Mattress was saggy. Front desk wasn’t friendly. Just felt like I was in a weird place altogether.
Business response:
Dear Edna, Thank you for staying at our hotel. We want our guests to have a comfortable stay and a restful night’s sleep, so we are sorry that you found your mattress uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel Management
Staff at check in was amazing and friendly
Business response:
Dear Heather, We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review, generous compliments about our check-in process, and helpful staff. We enjoyed having you as our guest and hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.3 star rating with 1,470 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.