Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Business response:

Dear Guest, thank you for choosing to stay at Extended Stay America during your recent visit to the city. We are delighted to read you had an enjoyable, comfortable stay, and our location close to downtown was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management 

Business response:

Dear Alberto, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management 

Business response:

Dear Lizbeth, it was our pleasure to have you stay at Extended Stay America recently. Thank you for taking the time to share your generous comments, especially about our hotel's location. With easy access to the interstate and plenty of restaurants and shops within minutes, our hotel is a very comfortable and affordable choice when in the city. We hope to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Dear Ryan, thank you for staying with us and sharing your comments. We appreciate that you enjoyed most aspects of our hotel. Even though our hotel receives good ratings for the cleanliness and overall condition of our suites, we understand you were hoping for something a little more modern and fresh. We have shared your feedback with the concerned team members regarding this. We hope you will return and see we are constantly working to improve our property. Sincerely, Hotel Management