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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No smoke detector in the room Shower curtain didn’t reach the edge of the tub so water ran into the floor. Carpets in the hall smell funny But the room was clean and comfortable, the service very friendly. The price was right
Business response:
Dear Susan, Thank you for taking the time to review your experience and let us know how we can improve. We are so sorry for the disappointing stay and for the issues with the smoke detector in your guest suite as well as the cleanliness issues you experienced. We have our engineering team doing a full inspection of all our suites as a precaution and we have relayed your comments to our housekeeping team as well. Thank you for again for staying with us and letting us know. Sincerely, Hotel Management
There was not a stocked kitchen we had to go ask for pans and dishes etc and they only had random items also our phone never worked and we told them 3 times.
Business response:
Kelly, thank you for the review of your stay. We are sorry for the maintenance issues you had during your stay and regret the inconvenience it caused. We also apologize this was not handled correctly and are taking measures to ensure the complete satisfaction of our valued guests going forward. Your concerns have been shared with the appropriate team to fix it immediately. We also regret the disappointment you had with our in-room amenities. Thank you for your feedback, and we hope you will give us another chance to demonstr... read more
This property needs some upgrades. I've stayed with other Extended Stay properties but this one needs upgrades. I may reconsider staying at another one in the future. The bathroom tube looks as if it's chipping and the tile needs to be replaced. There wasn't a fire detector in our room and if they moved it the open wires that was showing should've been hidden by something. And finally I can awesome the exposed hooks/screws is where something once was hung but please cover it up. This was on the left wall beside the bed.
Business response:
Dear Guest, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Walking-distance to the National Science Foundation. The room is clean.
Business response:
Hugo, thank you for writing such a wonderful review of Extended Stay America. We are happy to read you liked our convenient location with proximity to the National Science Foundation, while our refreshing accommodations made your stay more enjoyable. We look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.3 star rating with 1,520 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.