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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some of reception staff is good and sometimes there is nobody for 10-15 minutes Area is ok but there is nothing close by
Business response:
Ali, thank you for being our guest and for reviewing our hotel. We are happy to know you were impressed by our courteous staff. However, we regret not meeting some of your expectations. We have shared your concerns regarding front desk staff with our appropriate team members to take corrective measures. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Checking in felt like I was at the DMV renewing my license.
Business response:
Thank you for sharing your kind rating with us. It is a delight to know you had a pleasant stay at our hotel. However, we regret the inconvenience you had due to the check-in process. Your review is appreciated, and we hope to be your choice in the future as well. Sincerely, Hotel Management
Survived one night I travel a lot for work and usually I am very smart about planning. Unfortunately, time and deadlines got the best of me in this situation and this was the only hotel available during my business trip. I read the reviews and proceeded with caution; however, I never expected it to be worse than described. The service was fair. Everyone was nice but the location of the hotel is obscure--rather hidden in a corner lot next to the metro tracks. The hallways were grimmy and had not been cleaned as there was tras... read more
Business response:
Thank you for choosing us. We are sorry our location was not that appealing to you and also for the cleanliness issues you experienced during your stay. Your concerns have been shared with the team in an effort to improve our future guests' experience. We want to regain your trust and hope you will give us another chance in the future. Sincerely, Hotel Management
Breakfast is only muffins, granola bars, coffee an oatmeal (no hot water provided). Common areas are not cleaned regularly. Staff often away from front desk.
Business response:
We are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.2 star rating with 1,366 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.