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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Only issue i had was the freezer was dirty everything else was fine ill stay again give it another try
Business response:
Shikera, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we have alerted our housekeeping team to be more diligent going forward. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
New Years stay. Said in on line description that breakfast was included. Prepackaged muffins, granola bars, coffee and tea was all that was offered. Informed that rooms are visited by housekeeping once a week. Huh?
Business response:
Joseph, thank you for choosing to stay with us over the new year. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining a new breakfast. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
A very basic hotel. Bathroom shower wasn’t very clean and the AC was broken
Business response:
Thank you for choosing our hotel. We are pleased overall you had a pleasant visit, but we are sorry for the issues you encountered in your room. We have taken note of your comments and have shared it with the housekeeping and maintenance teams so that we can improve our service and facilities going forward. We hope you will give us a chance in the future so that we can make it up to you. Sincerely, Hotel Management
Spend a little more..have a better experience Generally speaking, I will NOT be staying at places that offer long term stay. YES, this was a great rate and price to crash in the DC area for the night, BUT, one gets what they pay for. The facility overall needs a thorough cleaning and upgrading. It is a long term stay facility so the amalgam of smells coming from homemade dinners was challenging... to me. My room had a scent by the bed I could not place, but it wasn't pleasant. Spend a little bit more and have a better experi... read more
Business response:
Brian, thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry we missed meeting some of your expectations, and for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We urge you to choose us again as we are confident your next visit will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.