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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not for everyone The hotel staff (the 2 front desk ladies I dealt with) were very nice. The building/room overall were clean. However,my bathroom had brown spots splattered all over the sink/countertop (as if someone had colored their hair?) It looked awful, but did not come off with regular wiping. It definitely did not make a good impression but I arrived in the evening & basically overlooked it as it was stained into the counter/sink. The sheets on the bed also had a few small stain marks! But I did not have the energy to... read more
Business response:
Dear Guest, Thank you for sharing your feedback with us. We're glad to hear our staff provided friendly service and the room was overall clean. However, we sincerely apologize for the issues you encountered with the bathroom and bed linens. Cleanliness is a priority for us, and we will address these concerns with our housekeeping team to ensure this does not happen again. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant experience at Extended Stay America. Sincerely,Ho... read more
Close to family
Not bad lovely customers service and clean
Business response:
Dear Bashir, Thank you for your feedback. We’re thrilled to hear you had a positive experience with our customer service and found the property clean. Our team works hard to ensure a welcoming environment for all guests, and we’re glad it made a difference during your stay. We truly appreciate your kind words and will continue striving to provide great service. We hope to welcome you back for another enjoyable stay at Extended Stay America in the future.Sincerely,Hotel Management
Overall it is good.
Good
Business response:
Dear seyed, Thank you for your feedback. We're happy to hear you had a good stay with us. We are always looking for ways to enhance our guests' experience and ensure a comfortable and enjoyable stay. We look forward to welcoming you back to Extended Stay America soon and hope to make your next visit even better. Sincerely,Hotel Management
Kinda nasty This was a stay out of necessity due to the inclement weather. The overall atmosphere felt like a motel. Cheap furniture old kitchen right across from the bathroom to me that’s kinda of nasty. It’s was blind hair in the bed which I would’ve thought it was mine but I’m a black bald man with black hair so nope wasn’t mine. That was really nasty but the very hot shower made me feel better. And I didn’t have the energy to complain I just needed a nights sleep
Business response:
Dear Reginald, We're sorry to hear about the cleanliness issues you experienced and understand how frustrating it must have been. This does not reflect our usual standards, and we will address this with our housekeeping team to ensure future stays meet our guests’ expectations. We’re glad that you found the shower to your liking and appreciate your understanding. We hope to welcome you back under better circumstances. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 4.2 star rating with 939 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.