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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your positive impression and are glad your visit met many of your expectations. If there were any aspects that could have been enhanced, please accept our sincere apologies. Your comments are valuable as we continue refining our services and guest experience. We would be pleased to welcome you back in the future and provide an even more satisfying and comfortable stay. Sincerely, Hotel Management
Clean room
When I entered the extended stay establishment’s lobby it was quiet, clean, and tidy. The front desk attendant, Lisa, was ready to assist me. She provided me with my door key card, tips for connecting to their internet, continental breakfast in the lobby area from 6:00AM-9:00AM, and informed me of the check-out time at 11:00AM. Lisa was pleasant to speak to and offered her condolences since I was staying to attend my mom’s burial. Then, I entered my non-smoking, room and it smelled clean and the large window in the room offe... read more
Business response:
Dear Guest, Hearing how warmly you were received on arrival is truly uplifting, and we’re grateful you chose Extended Stay America during such a difficult moment. It is wonderful that the room setup, amenities, and overall atmosphere provided comfort throughout your visit. We are especially glad our team member offered thoughtful support when you needed it most. Your recommendation means a great deal, and we’d be honored to welcome you back whenever your travels bring you to the area again. Sincerely, Hotel Management
Todo perfecto
Lisa at the front desk was amazing! Huge help after some hiccups with the reservation and made the stay great! She’s the best
Business response:
Dear Guest, We are so happy to hear your wonderful comments about Lisa—she’ll be thrilled to know she helped turn things around and made your stay enjoyable! It is always rewarding to see our team’s efforts make a difference for our guests. Thank you for sharing your experience with us at Extended Stay America, and we look forward to welcoming you back for another great visit soon. Sincerely, Hotel Management
Great stay
Business response:
Dear Robby, It is wonderful to hear you had such a great experience during your visit! We’re delighted that your stay was enjoyable and appreciate you taking the time to share your feedback. At Extended Stay America, we are dedicated to providing comfort and convenience for every guest. Thank you for choosing us, and we look forward to welcoming you back for another pleasant and relaxing stay soon. Sincerely, Hotel Management
Clean room and courteous staff
Front desk person was very friendly and helpful.
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 3.5 star rating with 1,650 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.