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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is very basic with much room for improvement. Pillows were small and flat. No shampoo or conditioner in room, only bars of soap. Hotel is secure and close to a lot otherwise.
Business response:
Thank you for sharing your experience about your recent stay. Although you had an overall pleasant visit, we are disappointed you were not happy with the pillows and bed which impacted you getting a restful night's sleep. We value our guests and we will share your comments with our leadership team. Kindly note, all the bath amenities are available at the front desk and it’s complimentary. We hope that you will give us another chance and visit our hotel again in the near future. Sincerely, Hotel Management
Overall good Water pressure in shower was low
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to read you had a comfortable stay. Also, we have alerted our maintenance team about the water pressure, and they will check and fix it immediately. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Staff were friendly and fast to respond when I had a problem with the TV. Nice and quiet and shopping/restaurants within walking distance, less than 1/2 mile.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel is under construction so the lobby is a bit of a mess. The room was mostly clean except for a drawer that had cereal crumbs in it. Good location and I would stay again after construction is completed.
Business response:
Robin, thank you for staying at Extended Stay America. We appreciate your observations and are glad to know you loved our terrific location. It was a pleasure serving you, and we look forward to welcoming you back to a newly refreshed hotel in the near future. Sincerely, Hotel Management
I really liked the room. It was very clean. The front desk guy was polite and helpful. I would love to stay again in this hotel. I would recommend people as well.
Business response:
Thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved your spotless, comfortable room. We also appreciate your kind compliments about our Front Desk Team and will be sure to share your comments with them as they will be so pleased. Your recommendation is appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 3.5 star rating with 1,531 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.