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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice & clean. Bed was comfortable & clean. LOVE the kitchen in the rooms
Business response:
Thank you for taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen. We appreciate you being our guest and look forward to seeing you again soon. Sincerely, Hotel Management
Kind of dumpy It is clear that the folks on this hotel very likely are spending very little money at all in maintaining its various carpets and rugs and so forth. The place feels dingy. For me, the worst part of the experience was the pillows which were very tiny. They were tiny and not particularly comfortable. It was only an OK experience
Business response:
John, thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. We are working with the housekeeping and maintenance departments to make sure all procedures are being followed, so this does not happen in the future. We are also disappointed you were not happy with the pillows whichimpacted yougetting a restful night's sleep. We value our guests and their recommendations, and we will share your comments with our leadership team. Thank you for... read more
Room was clean. Location is very good for local trip and to DC. We consider to come again in the future.
Business response:
Thank you for posting a review of your stay at Extended Stay America. We're glad to know you liked your well-kept room and that our excellent location was ideal for you. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It took 20 minutes for someone to come to front desk to check me in. Mind you, it was 230 in the morning.
Business response:
Jeffrey, thank you for being our guest. We are sorry for the issues you encountered at the time of check-in. Your feedback has been shared with our front desk associates to make sure we are more diligent in our efforts moving forward. We hope other than this, your stay was a pleasant one and that you will choose us again on your next visit to our area. Sincerely, Hotel Management
Good stay
Business response:
Shannon, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great Room, needs better customer service We came in after hours, it took a few minutes to be let in. Checked in fine, was never given a receipt (checking in or out), but maybe that is policy. Smoking room had no ashtray, tried calling to desk with no answer, made a trip back downstairs to the front desk, with no answer either. Room was clean, and spacious, love the full sized fridge. Perfect for a commuter in the DC area. Location was great with lots of food venues close by.
Business response:
Carissa, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your clean and comfortable accommodations and enjoyed our ideal location. However, we regret the inconvenience you had. Your feedback will be shared with our front desk team to improve our service going forward. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 4.2 star rating with 982 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.