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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The cleanliness is non existent at this place. For the money they charge ($100/night), it is not worth. The staff was nice though.
Business response:
Thank you for being our guest. We are pleased to know you liked our associates and overall you had a pleasant visit. However, we are sorry for the cleanliness issue you encountered. We have shared your concern with the housekeeping team to be more diligent with their efforts. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
The receptionist KIM! She’s AWESOME! Very friendly and helpful. She made our stay better then we thought possible. Thanks, Kim!
The staff were all very friendly. We brought our dogs and they made them feel welcome. One gentleman (I wish I had gotten his name) even gave my dogs a muffin during our morning walk!
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend. Pets are always welcome at our hotel, sowe are thrilled you and your pet enjoyed your stay with us. We will share your compliments with the team. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management
Wedding trip Just needed a place to stay close to the wedding site. Seems to be a older location. Could use some updating.
Business response:
Bruce, thanks for choosing us. We are glad to read you had an overall pleasant visit and that location was perfect for your trip. However, we are sorry for any inconvenience. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Great customer service .. Great staff and the room very nice and clean
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Dingy, dark, very minimal amenities. Of course, it's aimed at a longer-stay customer than the overnight guest. Bed was clean and comfortable but overall it felt very low-rent and unwelcome; overpriced for the value.
Business response:
Thank you for the feedback. We are glad to read you had an overall pleasant visit and liked the comfort of our beds. However, we apologize for the service issues you experienced. Your concerns have been shared with our team and we have taken appropriate steps to prevent this from happening again. We look forward to welcoming you back with us in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 4.2 star rating with 939 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.