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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Makarai, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Amazing stay My stay was amazing. The room was clean and the service was great.
Business response:
Donovan, thank you for sharing your delightful comments about your stay with us. We take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay memorable. On behalf of everyone here at Extended Stay America, we invite you to revisit us soon. Sincerely, Hotel Management
겨울인데 얇은 이불 밖에 준비가 되어 있지 않습니다. 가실때 충분한 방한옷을 가지고 가셔야 그나마 생활이 가능합니다. 근처에 공장이 있어서 그런지 시끄러운소리가 났습니다.
Business response:
Seungwon, thank you for your review. We are sorry for the difficulties you faced during your stay and regret the inconvenience it caused. We have taken note of your feedback and observations and will share it with the appropriate team to improve our guests experiences. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
One night only Upon entrance into the room, the first thing we found were the room window was open. The room was freezing. I assume they were letting the room air out because of previous guests smells but forgot to close it. Due to the window being open a bucket filled on the bed, which scared the crap out of me. The bed comfort was minimal and would roll because essentially a full size bunk. The electrical current in the room is low because enough current was not able to flow for my husband to use his CPAP machine. Overall,... read more
Business response:
Tamara, thank you for choosing us for your overnight stay. We are glad to read you had an overall satisfactory visit and liked our wi-fo service. However, please accept our sincere apology for the cleanliness and maintenance issues you encountered with your room. We have shared your feedback with the appropriate teams so that corrective measures can be taken. We regret the inconvenience caused and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
In realty Different in pictures they provide some offer not there in reality like Continental Breakfast Bed smell that makes me change the room Faced dog barcking all the time Noisy from vantilation fan, refrigerator And small things.....
Business response:
Thank you for your review. We are sorry for the noise issue you had. Your feedback will be shared with our maintenance team for review and action. Also, we apologize for the dog barking and the disturbance this caused. We wish you had alerted our front desk team so we could have a conversation with the pet owner to reiterate our pet policy. Moreover, we will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can make necessary changes. We hope you will afford us an opportunit... read more
Heater unit making noise, can't sleep .
Business response:
Thank you for your review. We apologize for the issues you had with the heater and that it disturbed your sleep. Your feedback will be shared with our maintenance team for review and action. However, from your ratings, it seems your overall stay was satisfactory. We hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 3.5 star rating with 1,531 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.