Extended Stay America - Washington, D.C. - Centreville - Manassas

joan 

on Expedia

14 years ago

not a cheap hotel, but the cheap service The customer service is real bad, not at all. Dont answer any question, only need the money 

Anonymous 

on Expedia

14 years ago

In Need of Major Facelift! Not impressed at all. The place was absolutely filthy. The floors of the lobby, carpet of the rooms, the walls and baseboards of the halls---animal hair on sheets---they don't change sheets between patrons??? 

Anonymous 

on Expedia

14 years ago

Suppose to be a Non-Smoking room but . . . judging from the smell it was not. There were signs all over the room telling us not to smoke but the stench of stale smoke even managed to permeate our clothes. We brought in air freshener but that didn't help either. The lobby looks nice but the rooms need some TLC. They are a bit run down. Having a full fridge was nice though. 

Michelle 

on Expedia

14 years ago

Bad Experience The hotel was in a good location, close to downtown DC and the metro. When we arrived we were notified that the hotel would not have water until 3pm. The room they gave us, had just had its carpet cleaned, it smelled of mildew and were soaking wet. They changed our room which we appreciated. The next day, I went down to the front desk to get more towels. The lady informed me that the house keeper had taken all the clean towels, and if I wanted more I would have to walk the halls and find them myself. So after ... read more

Anonymous 

on Expedia

15 years ago

Extended Stay The price you pay for this hotel is a joke. No daily room cleaning, go to front desk for clean towels and coffe packs. There was a snow and ice storm and I almost fell stepping of the curb directly outside the hotel entrance. The hotel is old and run down and in need of repairs. Old version of tv and limited channels. You get so much more for the same money at a regular hotel. 

Brian 

on Expedia

15 years ago

Extended Stay in Centreville VA Hotel was nothing like the picture and don't believe the star-rating. Bathroom, kitchen, bedroom and overall hotel were in terrible condition. Alarm didn't work, wake up call didn't work, getting clean towels was impossible, andI spent as much time out of the hotel as possible. Don't look for a bargain--this hotel is not worth it. 

Amy 

on Expedia

15 years ago

Stay Away!! I can't believe this place received the praising reviews it did when I checked online. The front desk receptionist was rude. The hotel seems dirty all around. When we walked into the room it stunk so bad of lingering food from perhaps the previous people. It was 11pm when we checked in so we quickly settled in and hoped the smell would go away. I went to wash my face and 4 of the towels were dirty!!!! I mean stained so bad that you couldn't be sure if they were clean or not. The beds are so uncomfortable that a g... read more

Anonymous 

on Expedia

15 years ago

Incompetent staff and faulty computer systems Beware of fraud. Do not stay at this hotel!