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4506 Brookfield Corporate Dr., Chantilly, VA, 20151, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you very much for your review , and also we are glad that you enjoyed your stay with us
Liked the kitchen
Nice and reasonable, clean, good service
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are glad to read you found us to be a good value and that liked the service provided by our staff. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Hotel Management
The staff is fine except for the gentleman that works on Sunday Aliso(sp) He thinks he has power over the guest and doesn’t understand that the guest is the customer. Repeatedly had issues when he’s working. They need to re-train him immediately or move him off the front desk.
Business response:
Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, so we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Donna, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Extended Stay America - Washington, D.C. - Chantilly Airport has a 4.1 star rating with 719 reviews.
Extended Stay America - Washington, D.C. - Chantilly Airport is open now. It will close tomorrow at 12:00 a.m.