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Extended Stay America - Washington, D.C. - Chantilly Airport
- Hotels
- Chantilly, VA
About this business
Location details
4506 Brookfield Corporate Dr., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I am a little allergic to mold and this morning I woke up feeling really bad coughing and found mold. All around the shower
Business response:
Tyler, thank you for being our guest and sharing your feedback with us. We are sorry for the inconvenience you are having in your suite and regret the discomfort caused. We want you to have a pleasant stay, so please let us know at the front desk so we can assist you further. We appreciate your patience. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jose, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Room bathroom didn’t work properly. The shower head was full of mold. Shower drain wouldn’t drain properly.
Business response:
Edwin, thank you for choosing our hotel for your stay. We are sorry for the issues you encountered in your bathroom and regret the inconvenience it caused. Your feedback will be shared with the appropriate team for review and action. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
It was ok for the price. It was clean and comfortable but the heat/air did not work.
Business response:
Keisha, thank you for being our guest. We are happy that overall you enjoyed your stay at our spotless property. However, we are sorry for the issues you faced with the HVAC unit in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you again for sharing your comments. We hope you will choose to stay with us in the future so that we can provide you with a better experience. Sincerely, Hotel Management
It was clean and spacious room was clean good location
Business response:
James, thank you for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked our excellent location and your comfortable suite. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Chantilly Airport
How is Extended Stay America - Washington, D.C. - Chantilly Airport rated?
Extended Stay America - Washington, D.C. - Chantilly Airport has a 4.1 star rating with 719 reviews.
When is Extended Stay America - Washington, D.C. - Chantilly Airport open?
Extended Stay America - Washington, D.C. - Chantilly Airport is open now. It will close tomorrow at 12:00 a.m.