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4506 Brookfield Corporate Dr., Chantilly, VA, 20151, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Phone system not working correctly
Business response:
Dear David, Thank you for reviewing your stay at our hotel. We apologize for any inconvenience you experienced with our phone system. Unfortunately, maintenance issues arise from time to time, and once identified, we address them to our maintenance team to ensure they're resolved promptly. Your feedback is invaluable in helping us improve, and we appreciate your patience. We hope to leave you a much better impression on your next visit. Sincerely,Hotel Management
Great Set Up. The cabinets falling apart! Room was very satisfactory for the price and location was right on so I plan to stay again in the future due to location. You have your own fridge and sink,Microwave.
Likes: budget-friendly for the area, clean & spacious, comfortable bed, 5 minute drive to Walmart & 15 min. from King Spa Dislikes: kitchen cabinets peeling and rust stains on refrigerator door (visually unappealing)
Business response:
Dear Kimberly, We appreciate your positive review of our hotel and staff. It brings us joy that you were satisfied with our service, facilities, location, and amenities. We appreciate your patronage and eagerly anticipate your next visit to Extended Stay America.Sincerely,Hotel Management
Keep up the good work
Hotel was nice room was a bit dirty upon arrival and the one of the night staff was rude unsure of his name but he was middle eastern
Business response:
Dear Rita, We are very disappointed to learn about your issues. Our front desk is available to help with anything you need while our guest. Your comments are discussed with the team appropriately. We truly appreciate your patronage and hope this situation will not prevent you from staying with Extended Stay America in the future. Sincerely,Hotel Management
Extended Stay America - Washington, D.C. - Chantilly Airport has a 4.1 star rating with 719 reviews.
Extended Stay America - Washington, D.C. - Chantilly Airport is open now. It will close tomorrow at 12:00 a.m.