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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and and safe area pretty close to the airport and shopping store
Business response:
Dear Rima, Thank you for your positive review! We're thrilled to hear that you enjoyed our hotel's convenient location, with easy access to both the airport and nearby shopping. At Extended Stay America, we strive to provide a comfortable stay for all our guests. We hope to welcome you back soon for another enjoyable visit!Sincerely,Hotel Management
Staffs were very helpful.
Ehhh Moldy bathtub.. persone next to us smoked in the room. Says no smoking but the room had burn marks on the counter, washer and dryers where all full also.
Business response:
Dear Michelle, We regret to hear about your experience at Extended Stay America. Your feedback regarding the moldy bathtub and smoking issue is concerning and will be addressed immediately. We apologize for any inconvenience caused and assure you that we take cleanliness and guest comfort seriously. Please know that your comments will be shared with our team for improvement. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel management
Mmmmmmm
Business response:
Dear Henrri, Thank you for being our guest at Extended Stay America. We are thrilled about the kind rating and hope your stay was enjoyable. We strive to provide our guests with exceptional services and comfortable accommodations. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Upon arrival i could easily check-in. My room was clean, but the bed wasn’t made, and the trash was full. I left the property soon, and when i came back, the bed was made, and trash was ok. Somebody entered my room, without letting me know. It’s a bit weird, never experienced like this. Upon check-out the FD guy wore a hoody. Overall low rate, good shopping and dinning area, close to IAD, good for a shirt stay.
Shower handel broken, recliner that didn't recline, cigarette burns on the counter (smokeless hotel), free breakfast was coffee and a muffins and they ran out of coffee on the second day and bathroom door hasn't been cleaned in quite awhile. Only had 3 pillows, should have been 4.
Business response:
Dear David, We are sorry to read about the challenges you encountered during your stay. Your feedback is essential, and we appreciate you bringing these issues to our attention. We continuously strive to provide a comfortable experience for our guests. Rest assured, we will share these concerns with our team to ensure future guests' satisfaction. Thank you for sharing your thoughts, and we hope to have the opportunity to better serve you in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,191 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.