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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Extended Stay America Hotel Washington, D.C. - Chantilly - Dulles South is located at 14420 Chantilly Crossing Ln, Chantilly, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fine... It was...fine. The service was fine. The linens appeared clean but the floors were sticky, and there was a musty smell that was hard to overcome. The location is not terribly convenient to the airport (though they did not claim to be...) The facilities were fine- a bit run down but acceptable for the price point.
Business response:
Thank you for your review of your recent visit. We are glad you had an overall good stay, and you liked our friendly service and found us to be a fair value. However, we are sorry for the cleanliness issues in your suite and that the location of the hotel was not ideal for you. Your feedback will be shared with our housekeeping team for review and action. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Concert night Great friendly service
Business response:
Kathleen, we were thrilled to read about your great stay at Extended Stay America. We love for our guests to feel comfortable and right at home, so our team will be pleased. We hope your wonderful experience will bring you back to stay with us again. Sincerely, Hotel Management
Smells like cigarettes and weed
Business response:
Thank you for being our guest. We are sorry for the smoke smell you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the odor compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 4.3 star rating with 601 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.