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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and and safe area pretty close to the airport and shopping store
Business response:
Dear Rima, Thank you for your positive review! We're thrilled to hear that you enjoyed our hotel's convenient location, with easy access to both the airport and nearby shopping. At Extended Stay America, we strive to provide a comfortable stay for all our guests. We hope to welcome you back soon for another enjoyable visit!Sincerely,Hotel Management
Staffs were very helpful.
Ehhh Moldy bathtub.. persone next to us smoked in the room. Says no smoking but the room had burn marks on the counter, washer and dryers where all full also.
Business response:
Dear Michelle, We regret to hear about your experience at Extended Stay America. Your feedback regarding the moldy bathtub and smoking issue is concerning and will be addressed immediately. We apologize for any inconvenience caused and assure you that we take cleanliness and guest comfort seriously. Please know that your comments will be shared with our team for improvement. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel management
Mmmmmmm
Business response:
Dear Henrri, Thank you for being our guest at Extended Stay America. We are thrilled about the kind rating and hope your stay was enjoyable. We strive to provide our guests with exceptional services and comfortable accommodations. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Upon arrival i could easily check-in. My room was clean, but the bed wasn’t made, and the trash was full. I left the property soon, and when i came back, the bed was made, and trash was ok. Somebody entered my room, without letting me know. It’s a bit weird, never experienced like this. Upon check-out the FD guy wore a hoody. Overall low rate, good shopping and dinning area, close to IAD, good for a shirt stay.
Ok deal for the money Everything was nice and clean.Stovetop is a little dated but ok.Need to change out mattress no spring left .Good thing they had a comfortable recliner type chair in there that worked for me.
Business response:
Dear Patrick, Thank you for taking the time to share your feedback with us. We're pleased to read that you found the accommodations nice and clean overall. We appreciate your observation about the stovetop, and we'll certainly take that into consideration for future updates. Your comment about the mattress is noted as well, and we apologize for any discomfort you experienced. We will address this promptly to ensure our guests have a comfortable and restful stay. We're glad the recliner chair was a positive aspect for you, an... read more
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,236 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.