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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
El mejor Uno de los mejores hoteles y mas completos
Business response:
Ivan, thank you for the glowing review of Extended Stay America. We appreciate your positive rating and are glad to know you loved our hotel. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Paul, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
I live near here and rented a room for a visiting acquaintance for several days. This is a great area and location. I never visited the property, but run by it all the time and it looked nice. However, the property is in need of maintenance. There were men's underwear in the trash can under the sink when my friend arrive. The rest of the room seemed clean. The outside door to the room was warped significantly. The stairwells and sidewalk are dirty and need pressure washed. I could go on. I will have friends stay elsewhere ne... read more
Business response:
Thank you for selecting us to accommodate your acquaintance. Although he had an overall satisfactory stay, we apologize for the cleanliness issue which impacted his experience. We will address this matter with the head of our Housekeeping Department and housekeeping associates to ensure that it does not happen again. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Fair Besides having to pay for a night that I wasn’t in the hotel & was told by a rep that, that wouldn’t happen. The trash downstairs over flowed the cans. The room was comfy & the young lady at the front desk was very pleasant
Business response:
Thank you for evaluating your stay. We are happy you were pleased with most of our services, but we regret your stay was not perfect. Your review indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Business response:
Ruth, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Joseph, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Had good staff
Business response:
Arthur, thank you for being our guest at Extended Stay America. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,382 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.