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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
- Hotels
- Fairfax, VA
About this business
Extended Stay America Hotel Washington, D.C. - Fairfax - Fair Oaks Mall is located at 12055 Route 50, Fairfax, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
12055 Lee Jackson Memorial Hwy., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was okay. When I first walked in I thought, this place looks nice. But, the service was not as good as it could have been. The desk clerk heard and saw me come in but didn't come to help me until after about 5 minutes. He was sitting behind the desk, and I didn't even realize that he was even there until I heard some shuffling around and saw him off on the corner of my eye, so I was waiting for nothing, he could have helped me sooner. Then, after asking me check in questions, with me responding, he didn't acknowledg... read more
Business response:
Thank you for sharing your comments. We are pleased overall you had a pleasant visit, but we are sorry for the unsatisfactory service you received from one of our front desk associates. We have taken note of your feedback and have shared it with the appropriate individual to make sure we deliver a better service going forward ensuring this is not repeated in the future. Moreover, we regret the housekeeping oversights in your suite. We have shared your concern with the housekeeping team to be more diligent going forward. We h... read more
Nice Stay It was nice stay. I'll be back!
Business response:
Regina, it was a pleasure receiving your fantastic rating for Extended Stay America. We are delighted you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit. Sincerely, Hotel Management
Had everything I needed for this stay. Convenient to shopping. Nothing I didn’t like
Business response:
Jonah, thank you for choosing to stay at Extended Stay America during your recent visit. We are pleased everything went great for you during your visit and that our wonderful location close to places for shopping made it even better. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Staffs , specifically "Hani"was so kind and professional, dollar to dollar value it is great place,of course it could be better. Mr.Elkhouri- Hani Personally thank you again.
Business response:
John, we are flattered by your review. Team members like Hani is a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
There appear to be several Extended Stays within walking distance of each other. Be sure you know which one you're going to.
Business response:
We are glad you enjoyed your time at Extended Stay America. Thank you for the nice rating, and we look forward to your next visit. Sincerely, Hotel Management
The room was clean and quiet. Staff was very pleasant and courteous.
Business response:
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our clean accommodations as well as our courteous associates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
I liked the room availability, location, and low price.
Business response:
Thank you for taking the time to share your gracious review. It was a pleasure to know you liked the affordable value we offer and that you found our location to be convenient for your needs. Thank you once more for being a guest at Extended Stay America to others, and we look forward to seeing you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall has a 4.3 star rating with 880 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall is open now. It will close tomorrow at 12:00 a.m.