Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

Brandon 

on Expedia

11 years ago

Any infestation Place was crawling with ants from the lobby to the room, AND in the room. My other guest was extremely dissatisfied and when we asked to switch, the place was already over booked for the night. 

Brandon 

on Expedia

11 years ago

Infestation I don't mind them, but my wife does; ants. The place was crawling with them everywhere! I found them in the room, and then when I went outside to the lobby, I noticed them there too!! I couldn't see them on the rug, but only the tile/paper cover that looked like hardwood. Yeah, not the best stay with the wife freaking out all night. 

Lisa 

on Expedia

11 years ago

Never Again This was an overall disappointing experience. I arrived at the hotel and was told there was a $25 per night additional pet fee. I told them that was understandable as long as that info was available to me when I made the reservation. I explained that info should be in the details section of the hotel description which it wasn't. They pulled up their description on Expedia and said, "You're right...hmmm..you still need to pay $25." Between the room charge and the pet fee we could have stayed at a much nicer chain.... read more

Mickey 

on Expedia

11 years ago

really suck... Even though it will be free next time, I would not live in this hotel anymore. The room I checked in did not clean up yet. How could it happen? After that, the staff said: "I am sorry, I would like to change another one for you." Then, the second one he gave which did not clean either. I have no idea what this hotel is. Then, he brought me to some other rooms to see if the others were good or not. However, most of them were not cleaned. I told him that let me just wait in in the lobby, and just let me know whe... read more

Anonymous 

on Expedia

11 years ago

Nice location Nice according to price but it is a little smelly as the hotel is pet allowing 

Anonymous 

on Expedia

11 years ago

doesnt worth for your money Room was not clean. Linens was smeelling bad. Very weak breakfast. I will never stay again 

NotHappy 

on Expedia

11 years ago

Worst stay Ever Front desk rep did not have my hotel.com reservation in their computer database. Waited about 20 minutes, finally the front desk rep asked me call Hotels.com, at which time I provided him with the contact number to call himself. Additional 15 minutes my reservation information was sent over with the wrong rates per night (two separate amounts per day were listed on the invoice he provided to me), so I provided the correct nightly charges to reflect accurately on my invoice statement. Once I got to my room and... read more

rashed 

on Expedia

11 years ago

Fair oaks stay Just ok