Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

eddie 

on Expedia

8 years ago

Good location close to shopping area The room and the hallway filled with the smells of cigarettes ,for the cleanness of the room i give 5. Give for front desk representative high grade 10 she was very kind and very helpful her name is Melanie,the manager was very kind too 

Jordan 

on Expedia

8 years ago

Bedbugs Checked in but immediately left when I discovered bedbugs in the room. 

James 

on Expedia

8 years ago

Poor staff and facility. Unhelpful staff and unkempt facility 

World traveler 

on Expedia

9 years ago

Stay away The toilet wasn't working, and the floor was sticky "dirty" The bed was hard like a wood board, and the sheet wasn't clean. The staff didn't know what shoud do with online reservation. Smoking smell was in every where. The refrigerator wasn't working and hot. The AC stopped working at 3:00 AM !! No personal care in the bathroom. 

ShaRae 

on Expedia

9 years ago

JUST the basics. I visited DC for the weekend with my young child. This hotel was very basic indeed but it provided the essentials (i.e., bed, shower). If you are looking for frills, this is certainly not the place for you. I would say that this hotel is ideal for shopping as it is adjacent to Fair Oaks Mall. It is also directly off of I-66 which leads to I-495; taking you directly into D.C. and connecting you to MD and so on. On the other hand, the amenities are so scarce that it made me a little annoyed. There is a stove t... read more

Anonymous 

on Expedia

9 years ago

Disappointing When we arrived, the desk staff was chatting and made no move to help me, although I was he only person in the (small) lobby area. I was traveling with my handicapped grandmother and 10month old infant - when I asked where the cart for luggage was, the bell hop gestured back toward the hall but made no move to go get it. I helped my grandmother back into the hotel, no one attempted to hold the door. I carried the baby in and upstairs - again no help. I loaded the cart alone, then I spent several minutes trying ... read more