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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I’ll stay again The stay was fine. I did not get a receipt. No one was at the counter when I checked out in the morning and no one emailed me the receipt.
Business response:
Thank you for choosing us. We are glad you had a pleasant stay at our property and that you liked our offerings. Regarding your concern about the receipt we would like to mention that while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. Your comments are appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Bed pillows weren’t comfy and bed was to firm. Front desk staff was very friendly and helpful. Would stay again for the price and location.
Business response:
Thank you for the nice feedback of Extended Stay America. We are glad to know you were impressed with our associates and that you enjoyed our ideal location. We value your feedback and look forward to your next visit. Sincerely, Hotel Management
Vega The room was dirty and nothing is up to date
Business response:
Thank you for being our guest. We are pleased to know overall you had a pleasant visit, but we are sorry for the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team to be more diligent with their efforts. We hope to have another opportunity to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
It was pricey for the room because orbitz did not show me where i could us my military discount so i had to pay full price
I liked the breakfast.. I didn't like the room there was no single player,cup or cutlery
Business response:
We're so happy you were comfortable here and you took advantage of our complimentary grab-and-go breakfast. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again. Sincerely, Hot... read more
Quiet location. There was bugs in our room and we were moved to a second room which was bug free.
Business response:
Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked our location. However, we apologize and are disappointed to read for cleanliness issue in your initial room. We have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will give us an opportunity to make this up to you in a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,372 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.