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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The air conditioning was set to 68 degrees but would alternate between too hot and too cold. The breakfast was sad... The coffee was rough and the coffeemate in the large refillable container - was NOT coffeemate. And by the way, Granola bars are NOT breakfast unless you are hiking... It was supposed to be a non-smoking room, but it reeked of smoke.
Business response:
Rick,we appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us! Sincerely, Hotel Management
Outstanding staff👍👍👍 Great location for my needs!
Business response:
Anthony,thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
My stay It was just okay for the price. I was unhappy when my 9 year old daughter is changing the channels and I see porno. Otherwise it was just ok for one night. No breakfast - just coffee, cereal bars and package muffins.
Business response:
Thank you for being our guest. We are sorry to learn about the incident and have alerted our Housekeeping team to ensure the television is checked and reset after every guest checks out. What you experienced was an isolated incident, and we hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
eased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Aki, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Nisrine, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,373 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.