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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Anthony, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good place to stay reasonable price Hotel was nice could be cleaner no maid service while you're there. Good stay for the price
Business response:
Linda, thank you for taking the time to review your stay at Extended Stay America. We're glad overall you had a pleasant time with us and that you found us to be at a fair price. However, we're sorry for the inconvenience you had due to our hotel policy. Please know to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. We hope to have the pleasure of hosting you aga... read more
Location was esay to use public transportation to downtown DC.
Business response:
Thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Everything’s great but i wish there’s more parking spots
Business response:
We are glad you enjoyed your time at Extended Stay America. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Check in was quick. Only complaint was the tv. It wasn’t digital and have the channels were blurry. I’m a light sleeper so the wall unit drove me crazy every time the fan turned on and off throughout the night. Continental breakfast was just packaged muffins, granola bars, or instant oatmeal packs. But I’m cheap, so it was all worth it.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We value your feedback as it will help us improve our service and facilities moving forward. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Overall, the property was fine. The remote control did not turn the TV on/off... The AC/HEAT had a horrible squeal as it shut down after a cycle. Also, Monday morning at 4:30 am a FIRE ALARM went off causing everyone to be evacuated for about 30 minutes - luckily no fire.
Business response:
Rick, thank you for being our guest and for sharing your comments about our hotel. We are happy you enjoyed your stay with the exception of the fire alarm going off. Fortunately, it was a false alarm, but out of an abundance of caution, it was necessary to evacuate the hotel. We sincerely apologize for the inconvenience this caused you. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Very convenient to my school Nicely Located Staff was were very good
Just slightly average. The parking on the back side of the hotel gets filled quickly. So if you have a late check in you probably won’t have a place to park. Then walk from the opposite side of the hotel. You have a call box to call the desk clerk to come back to the desk. So you have to wait outside while they come back.
Business response:
Danielle, we appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Too far The stay was ok don’t think I’ll be coming back
Business response:
Zeneta, thank you for choosing to stay at our hotel, and we are disappointed to hear you had an unpleasant experience. We wish we would have had an opportunity to make things right for you while you were here so your stay would have been enjoyable. We value your feedback and hope you will give us the opportunity to host you again and provide you with the service you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,372 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.