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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs some improvements Rooms are small and need renovation. The TV has limited channels and no Hi Def. The toilet wouldn't flush properly. OTOH, the bed was comfortable.
Business response:
Mark, thank you for being our guest. We are sorry for the disappointment you had with your stay. Your concern regarding the updates and the maintenance issue is appreciated, and we will use it to deliver better future experiences. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
The kitchen was very convenient. The property is located in a good location. There is a grocery store, pharmacy and restaurants nearby. The property is located close to major interstates and highways but isnt affected by the traffic noises as the rooms are quite.
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked having a fully-equipped kitchen and it is a pleasure to know our convenient location was the highlight of your stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Lancaster Furniture is updated cabinets were dirty and it was really dusty
Business response:
Thank you for staying at our hotel. We sincerely apologize for the cleanliness issues you experienced while staying with us. Our goal is to provide clean and comfortable accommodations to each and every guest and we are disappointed that we fell short during your stay. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Business response:
Timothy, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good job I liked the parking availability.Create more options for the breakfast. Good job
Business response:
We appreciate being our guest at Extended Stay America. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for a great stay. Thank you for your constructive feedback, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay. However, we are sorry we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Needs improvement Although it was an affordable stay, the space was rather tight and the building needs some improvement. Some of the appliances were outdated yet functional. The bathroom and kitchen were a bit run-down and there were some small roaches crawling through the space.
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. Your feedback has been shared with appropriate individuals in our organization. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Worth it. Great for the money. I don’t have any complaints. Great location. Clean
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We are glad to know you liked our location and that you found us to be a good value. Thank you again for being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,453 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.