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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is very nice and courteous. The room was clean. The iss
Business response:
Thank you for sharing your review online. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
I don't like the fact that this is a large property and they don't have security cameras for the safety of the guests.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry we missed meeting your expectations. Kindly note, our top priority is the safety and security of our guests and employees. Our team is well trained to handle any situation and maintains a good environment. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Needs some improvements Rooms are small and need renovation. The TV has limited channels and no Hi Def. The toilet wouldn't flush properly. OTOH, the bed was comfortable.
Business response:
Mark, thank you for being our guest. We are sorry for the disappointment you had with your stay. Your concern regarding the updates and the maintenance issue is appreciated, and we will use it to deliver better future experiences. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
The kitchen was very convenient. The property is located in a good location. There is a grocery store, pharmacy and restaurants nearby. The property is located close to major interstates and highways but isnt affected by the traffic noises as the rooms are quite.
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked having a fully-equipped kitchen and it is a pleasure to know our convenient location was the highlight of your stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Lancaster Furniture is updated cabinets were dirty and it was really dusty
Business response:
Thank you for staying at our hotel. We sincerely apologize for the cleanliness issues you experienced while staying with us. Our goal is to provide clean and comfortable accommodations to each and every guest and we are disappointed that we fell short during your stay. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Business response:
Timothy, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good job I liked the parking availability.Create more options for the breakfast. Good job
Business response:
We appreciate being our guest at Extended Stay America. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for a great stay. Thank you for your constructive feedback, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay. However, we are sorry we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,372 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.