Extended Stay America - Washington, D.C. - Falls Church - Merrifield

John 

on Expedia

6 years ago

It needs to be refurnished . Hiring someone at the desk who speaks clear English would also help. They advertised a buffet breakfast, but all they offered were coffee,tea, and muffins. 

Anonymous 

on Expedia

6 years ago

No ice machine no trashcan room is dirty no assistance from staff 

Lois 

on Expedia

6 years ago

Don’t expect any service! WE stayed at this hotel 2 years ago but the conditions and service at that time were much better. Even though it is convenient, we would not stay here again. The bed was very uncomfortable and the bedding was very thin. The pillows were very flat and when we asked for replacement they only gave us one to share. We were there 5 days and not once did housekeeping enter the room. We didn’t expect anything other then a vacuum at least once and a possible partial towel exchange but when we approached hou... read more

Anonymous 

on Expedia

6 years ago

Terrible service, terrible rooms. This place should not be listed on Expedia. 

Ryan 

on Expedia

6 years ago

UNhappy I stayed for 3 nights. First night I found that the remote to the TV did not work. I called to let the desk know and asked them to bring a new remote in the following day as it was late and I was going to bed anyway. The remote did not arrive the following day, and when I called the front desk to inquire about this, the lady hung up on me. I called back and told her I was going to bed again and asked if they could bring one the following day. She was rude, but said sure. Thirty minutes later someone wakes me up knock... read more

Mg 

on Expedia

6 years ago

This place is extremely run down. The service is poor. Starting from the moment i checked in. Then they didn't clean the room the whole week i was there.