Extended Stay America - Washington, D.C. - Falls Church - Merrifield

Bonnie 

on Expedia

6 years ago

Don't stay here until it's renovated!!! Horrible hotel. The room 4eeked of smoke.the curtain didn't close all the way and I had to tape it to the wall. The hv/ac unit spewed out moldy air. The location is great and the young lady at the desk during the day was lovely. Otherwise, it was terrible. 

Kaliah 

on Expedia

6 years ago

Called with my problem no one could help this my second week here. First week was ok but the second week was horrible spiders in the tub , other outside bugs a cricket was in the room chirping at 5 am called nobody could help . Had to get up and go to work at 730. Told someone to leave a message on my acct for the manager no one called Me!!! 

Anonymous 

on Expedia

6 years ago

Never stay again We were expecting to be able to do some simple cooking. It does have a small stove. However, there were no silverwares to pots to do cooking. They advertise to have free breakfast. Actually only muffin and coffee were provided, no bread and milk! The room smells, the sheets were stained and looks like not been cleaned well. We had to decided to move out after the first night. When we moved to a much much more nice hotel nearby, we realized that we were paying even less than this Extended Stay America. It is ... read more

Wissem 

on Expedia

6 years ago

Not comfortable Bed not comfortable / ac too noisy / can’t get the right temperature / room service weekly/ sheets are not comfortable 

Laura 

on Expedia

6 years ago

Worst experience I ever had to check in. My wife and I had a family member in the hospital and we wanted to stay near by. When we arrived, the receptionist stated the electronic and phone system was down. He refused to check us in and didn’t want to do anything to help us further. It took Expedia 12+ hours to confirm a refund because they stated they needed to contact the hotel with the down phone system. 

Anonymous 

on Expedia

6 years ago

Awful Front desk clerk was VERY rude at check in. The room was not clean, no extra pillows or blankets for the sofa bed, when called front desk clerk he told me he was too busy.