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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good enough The hotel was OK. Service was OK. the room barely met standards for cleanliness. Some of the lights and outlets in my room did not work. Wifi was disappointing, slow, had to get the hotel's password since my room password did not work. I wouldn't bring my family there to stay in if we were on vacation.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the room cleanliness was not up to par. To prevent this from happening again, my team is doubling their effort on checking rooms and getting them clean. Thank you very much for providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future
good experience The room was really clean and the environment was good. There is a small problem is that I saw this hotel provides breakfast on the website when I booked hotel, actually the breakfast is only some cakes and coffee.
Business response:
Your review for our hotel was recently brought to my attention. I am ecstatic to read your remarks about the hotel's cleanliness. However, I am very sorry that the grab-and-go breakfast wasn't to your standard. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Awesome staff The staff was very nice got me anything I needed very prompt very comfortable
Nice hotel for long term stay The room was very nice and clean. It was better than expected. Staff was average. They were nice but not outgoing. The only thing i had an issue with was breakfast. The selection was very limited, and small. I was very disappointed. Overall, its a great hotel located near many stores.
Das Frühstück war eher eine Snackbar. Außer Muffins, Müsliriegel, Orangen und Äpfel gab es nichts zum Essen.
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 3.8 star rating with 2,175 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.