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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America - Washington, D.C. - Herndon - Dulles. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
Overall I would look elsewhere Don't let the "breakfast included" fool you. It is just pre packaged granola bars. And not so good coffee only!. While the room over all looked very nice. The bed was one of the worst I have slept on in awhile and I awoke in the middle of the night with lower back pain. I did like however there were places to eat and a pharmacy within walking distance. Overall if I had to do it over again I would look for somewhere else to stay.
Business response:
Lauren, I am disappointed read about the issues you experienced and that we failed to provide the attentive service and comfortable facilities you deserved. Our main focus has always been on guest service and I promise we will use your evaluation as an incentive to step up our game. We hope you give us another chance and stay with us the next time you are in the area. Sincerely, General Manager
It's an Ok 2 Star Rooms had a chemical smell to them, Cleaning crew didn't touch my room while I was out. It's a great place to sleep for the night, but don't expect much.
ok to stay decent size room. Mine had bad smell in bathroom and a bit noisy. you can heard people walking above us
Good place for the money Other hotels in the area were $200 per night, no thanks. This place was clean and simple and has a kitchenette. Pretty good bang for the buck. Would stay again
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed the fully equipped kitchen in your room and the affordable rates for room accommodations. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Simplicity My stay was short but check-in was very prompt and smooth. The room had everything I needed and it was clean. Really couldn't ask for more.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you had an excellent experience at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Worth it! Great place to stay. Very convenient and well kept. Desk staff was exceptional, especially with mother in law arriving several hours before we did and allowing her to check-in. As with just about any hotel now, bring your own pillows.
Business response:
Thank you for taking the time to share your experience. It is great to hear that our staff was able to assist you and your family so well. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 3.8 star rating with 2,124 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.