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Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Extended Stay America Hotel Washington, D.C. - Landover is located at 9401 Largo Dr W, Upper Marlboro, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Plain stay with basic needs met, that’s about it Front desk staff was pretty blah, didn’t even tell me any wifi or breakfast info. The elevator was broken, and multiple window panes on exit doors and one in our room were cracked. The room was clean and was spacious. But the rest, well, not too impressive. Nice for the price considering it’s pet-friendly.
Business response:
Thank you for choosing us and reviewing your stay at our hotel. We are happy to know you liked your spacious room and that you were also impressed with our pet-friendly policy. However, we are sorry for the issues you encountered and the inconvenience it caused. This is not the type of experience we want you to have, so we have shared your concerns with the respective teams for taking corrective measures right away. We appreciate your patience and hope to have another chance to make this up to you. Sincerely, Hotel Managemen... read more
Convenient Comfortable
2 Stars for me It was okay. The wash clothes were not that clean. They still had hairs on them. The bed linen was not very comfortable. They were thin blankets and itchy. Otherwise, everything else was okay; except it was a no smoking room, and it smelled of cigarette smoke.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Josh Front Desk Attendant Front desk attendant Josh was very nice and very friendly. Awesome customer service!
Business response:
Judith, thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and were impressed by the service provided by Josh. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
It is the same...
It was great
Business response:
Sharon, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The manager is so polite
Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 4.3 star rating with 811 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.