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Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Extended Stay America Hotel Washington, D.C. - Landover is located at 9401 Largo Dr W, Upper Marlboro, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The ESA hotel is clean, quiet and has friendly staff.
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
$100 Deposit Required for a 2 star hotel I was surprised that a 2 star hotel would require a $100 security deposit. It was an inconvenience that delayed my check-in. I prepaid for my room and yet I was still asked to make a deposit of $100. No signs were posted or warnings on their website. I try to avoid hotels that required such deposits. I noticed that several customers were shocked and not prepared to be forced to pay this deposit. My best friend had to send me a cash app or I would have been in big trouble. No attempts ... read more
Bryant and Carolina the GM and Asst. GM as well as their entire staff were wonderful and very accommodating. The place is clean, quiet and safe. police in the parking lot at night. They recycle which is very important to me as well.
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Bryant and Carolina, and we'll be sure to share your compliments with them. Thanks again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
Help needed!! Extended stay, had a few flaws early. Understaff, with a few customer complaints during my check in. Once in the room, it was clean. I booked for four people. I had one wash cloth, one towel, one face cloth, and one shower floor towel/mat. No remote, and had to stand, and wait for a half hour to receive two more towels, and a wash cloth. Remote final was given to me, after a half jour wait. It didn't work the tv. The side/ back doors card reader, didn't work, so had to keep walking around to get in, from my car... read more
Business response:
Scott, thank you for your recent stay with us.We appreciate your remarks about the lack of detail to our property and grounds. While our team works hard to ensure a great experience at our property, both inside and outside, we take your comments seriously and we will do what it takes to improve our guests' perceptions. We hope you will stay with us again so you can see we are committed to providing a clean and comfortable home away from home for our guests. Sincerely, Hotel Management
The room smelled like smoke upon arrival. The beds were hard & you need an instruction manual just to turn on the shower. On the plus side we weren't expecting a kitchen for the price paid so that was good.
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
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Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 4.3 star rating with 811 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.