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Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional Customer Service from Manager and Staf I am very pleased. My hotel room is super clean, super quiet and super comfortable. Manager Jackson and her crew provide excellent customer service. I feel great and I am very happy that I can work in such a quiet, peaceful and comfortable space. Feels like a home away from home. Thank you for the staff and leadership of this beautiful hotel.
Business response:
Dear Sharita, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our manager and her associates. We are happy to know you like your room too! We value our guests, and making them feel like staying in a home away from home is what we want them to experience. Your compliments are very much appreciated, and our staff will be thrilled to know they are part of the c... read more
Lady in front desk is very friendly and professional overall was fine only issue we saw was 2 cucarachas inside the room furniture is very poor
Business response:
Dear Nancy, Thank you for choosing Extended Stay America! Our team strives to deliver a homelike stay with seamless service and accommodations. Therefore, we are delighted you enjoyed most of your time with us. It was a pleasure to read you were pleased with the service our front desk associate extended to you. Also, we thank you for mentioning the areas where we can improve. We will certainly share your feedback with our team to ensure a flawless visit for future guests. We hope you will stay with us again next time your tr... read more
Great Place to Relax and Work Room was clean and quiet. Bed amazing.
Hotel rooms need to be updated kitchen
Business response:
Dear Dwight, Thank you for reviewing your stay at Extended Stay America. We are pleased to read you enjoyed your time here. Providing a memorable trip to every guest is what we strive for every day. However, your observation about the kitchen is shared with our management team to improve. Please come back soon for another memorable and enjoyable visit.Sincerely,Hotel Management
The check-in was flawless, very friendly young lady. The room was clean, but very outdated and carpet definitely needs replaced. I think the dresser was from my 1993 college hou. The bed was comfortable. I would stay again, it suited my needs for one night.
The staff was great. But this hotel is very outdated. It looked scary and it's to expensive for the quality of the room. Everything is old and outdated. I will never stay there again. They need to close that place down.
Business response:
Dear Kesha, Thank you for being our guest and sharing your observations. We are glad you found our staff helpful, but we are sorry you felt our facility needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We hope you continue to select us as your hotel of choice so you can see our improvements based on feedback from our guests. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 2.9 star rating with 1,865 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.