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Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Extended Stay America Hotel Washington, D.C. - Landover is located at 9401 Largo Dr W, Upper Marlboro, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was just a little upset bc I was inconvenienced after learning my room was unavailable after booking it. Ultimately I was accommodated
Business response:
Marvin, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Juan, thank you for your 10-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Celeste, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Breona, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Corie, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Yuck! Friendly front desk staff. There were pubic hairs on our shower wall and also on the supposedly clean wash cloths on the counter top. Disgusting! There are signs everywhere about their no smoking policy, yet smoke was smelled throughout the entire floor. I will NEVER stay here again... EVER!
Business response:
Lisa, thank you for your review and for letting us know you enjoyed most of your stay. Although you liked the service provided by our front desk team, we are sorry for the oversights in servicing your room. This kind of feedback reminds us to be more careful in the future. We are a non-smoking hotel, yet we do provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. We appreciate your comments and hope you will choos... read more
Although there was s strict no smoking policy that I signed upon check in.. the entire 2 day stay the hallways reeked of smoking.... economical doesn’t have to be rendered as low budget. Next time will consider paying more fir a more pleasant stay
Business response:
Thank you for reviewing your stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We hope this unfortunate situation will not prevent you from staying with us in the future, and that you will give us another opportunity to provide the hospitality for which we are known. Sincerely, Hotel Management
It wasn't what I expected, the hotel need a lot of work,I wl not stay there again.some time's cheap isn't the best.
Business response:
Thank you for being our guest. We're sorry for not meeting all your expectations. Please be assured that we will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 4.3 star rating with 856 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.