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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location and great price.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We look forward to welcoming you back soon. Sincerely, Hotel Management
Trash cans in the courtyard area were overflowing with trash. Breakfast practically non-existant. Had to ask for refill of oatmeal packs, muffins and granola bars. When they did refill they only brought a few of each. I checked out at 9:10 and noticed breakfast was closed. It is supposed to be open till 9:30. It snowed the night before, then frigid temps. Salt was put on the sidewalk but none on the parking lot. Very slippery to get to my car.
Business response:
Snowy, thank you for your feedback about our hotel. We are sorry you were disappointed with our breakfast service. Your comments have been shared with the food and beverage team to ensure they replenish the required stuff in time. We value you being our guest and look forward to your next visit for a much more enjoyable stay. Sincerely, Hotel Management
Business response:
Royal, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
The staff extremely helpful & friendly. I enjoyed my stay. The only suggestion I have is for plastic utensils & cups in the kitchen.
Business response:
Thank you for staying with us at Extended Stay America and for your gracious rating. We are glad to know overall you had an great stay. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Myah, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
It’s okay. No one at front desk when I arrived. Thankfully a phone rang.
Business response:
Cullen, thank you for sharing your review of Extended Stay America. It is good to know you liked most aspects of your visit and that overall you had a pleasant stay. However, we are sorry if you had any inconvenience you had at the front desk. We hope to welcome you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Spacious rooms, friendly staff. Good location. Helpful
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.