This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was well laid out. I was hardly there during the time that I was in the D.C. area
Business response:
David, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Convenient and reasonable This is my go-to place to stay while I'm at an annual convention in Reston each year. However, it's not because it's a fabulous hotel or the service is impeccable; it's due to the fact that it's inexpensive and convenient. The staff seem to all be on team "I hate working here and I'm going to make sure you know it" - and can be quite rude at times. The room itself is just basically what you pay for - nothing fancy, but it works for me.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is delightful to know you found your suite clean and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean,fairly quiet and comfortable. Poor water pressure in shower.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Also, we have alerted our maintenance team about the shower, and they will check the water pressure. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
There was a kitchenette but no dishes or even silverware
Business response:
Thank you for choosing Extended Stay America and for reviewing your stay. We are delighted to know you had a pleasant stay and that our offerings were to your satisfaction. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Great for the price. I would stay here again and I believe they where in the process of updating beds and linnens as I left
Business response:
Thank you for your 5-star review of Extended Stay America. We are thrilled to know you enjoyed your stay with us and that we were able to meet your expectations at a great price. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Todo muy bien agradable .silencio y limpio..lo recomiendo para una escapada
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. Thank you once more for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 3.7 star rating with 2,984 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.