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12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
This was a Convenient location, the area was quiet, and clean
Business response:
Thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Great location, comfortable, would stay again. You cannot beat the location. Hotel is very nice, lobby is comfy and worthy of a good hangout. Coffee bar is well stocked and nice to have. If I could add one feature, it would be a true continental breakfast. The room was quite nice, spacious, and well appointed. WIFI Bandwidth tested at >150Mbps not too shabby for a hotel.
Business response:
Michael, thank you for staying with us and for leaving a review. It is a pleasure to know you liked your well-appointed room and that our ideal location was the highlight of your stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
This property is right by my work. So this is very convenient.
Business response:
Lisa, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay and that our location was perfect for your needs. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Nice area. Target shopping store nearby. Gas station and many restaurants within walking distance.
Business response:
Anthony, thanks for choosing Extended Stay America. We are delighted to know you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
It was more or less what I expected. It was clean and comfortable. The air conditioner didn’t get as cold as it should have and breakfast was lame. But knowing that I will still happily stay there in the future. It works with my budget.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We’re glad to know you liked your well-maintained room and that overall you had a nice experience. However, we’re sorry for the not meeting some of your expectations. We have shared your feedback with the appropriate team in an effort to improve our service and facilities moving forward. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The best part if the Y is next door. Bring a swimsuit.
Business response:
Pat, thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
No Dishes in Kitchen I was surprised there was a nice kitchen but no dishes. After a long day of moving, and with baby, I expected at least a minimum of dishes in the kitchen. The kitchen was the only reason we booked this hotel, but unusable without dishes. Yes, we could have asked for dishes, but too exhausted late at night. Disappointed the check in person did not mention and offer dishes. Sad.
Business response:
We are pleased to see you enjoyed your stay with us. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,923 reviews.
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.