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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Elvis song “ in the ghetto “ says it all Condition of the building and premises are really in bad shape, I felt like I was in the middle of a ghetto. Breakfast offered doesn’t deserve that name, just some instant oats, coffee and hot water for tea were the only options.
One of the rules they let you know on a brochure they handout to you along the key ( card ) to open your room's door , is to be courteous, respectful and not to be noisy from 10p-8a on my 2nd night stay from 3 nights I was suppose to work on a Sunday and be there at 7a. I couldn't I had to call out from work at 4a because the fire alarm started to go off, I got scared and it hurted my ears the sound was too loud, I had to go out my room and I saw other tenants out , we were all scared. It all finished around 6a and I decided... read more
The room was not clean it smelt like pee, very uncomfortable the walls are black and I would like my money back I had my 6 month old baby there I not pleased
Roaches, hair, and exposed wires... oh my! Cleanliness was an issue, they clearly do not sweep, mop, vacuum under the bed or furniture. I moved a recliner only to find large clumps of hair and dust. I adjusted a nightstand and found the same between the nightstand and bed. Bugs were also an issue. In a humid environment and older building I do expect to see a lot of bugs outside; however, I expect NOT to see them coming out of the walls in my bathroom or scurrying under my bed. Roaches are a fact of life, but if someone is p... read more
Showed up and waited 10 minutes for someone to show up at the front desk. They told me there was not a room available. Horrible experience.
Breakfast was two types of bag muffins? Front staff hard to understand, air conditioner roars on and off all night no matter how you set the fan, parking lot dirty. We won't return.
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Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 3.6 star rating with 2,891 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.