Extended Stay America - Washington, D.C. - Tysons Corner

Business response:

Melissa, thank you for choosing us for your overnight stay. We are glad you had a pleasant time with us, but we are sorry for not meeting some of your expectations with regard to our facilities. Please note, toiletries are available and complimentary at the front desk at any time. As we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America and for the feedback. We are delighted to read you were impressed with the service we offer and that you had an enjoyable stay while here. Thanks once more, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Juan, thank you for being our guest at Extended Stay America and for the feedback. We are delighted to read you were impressed with our property and that you liked the service offered by our staff. Your comments in regard to breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Jim, we are glad to see you liked some aspects of our hotel and overall your stay was a pleasant one. However, we are sorry if you were disappointed with anything and hope you will visit us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thanks for being our guest at Extended Stay America. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

Sean, thanks for the awesome feedback. We are glad to know all went great during your stay and that you were impressed with the great value we offer. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Ken, thanks for being our guest at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management