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700 Northpoint Pkwy., West Palm Beach, FL, 33407, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Good It was good
Needs to be upgraded broken appliances
Business response:
Dear Regina, We appreciate your feedback and sincerely apologize for any inconvenience you encountered. Guest comfort is important to us, and we are continuously working to ensure a well-maintained atmosphere for our guests. Your concerns will be shared with our team to ensure necessary repairs and possible upgrades. We hope to welcome you back for a much better experience in the future.Sincerely,Hotel Management
Very minimal. Front desk answered the phone once out of 4 calls. Staff was friendly during interactions. Beds were clean. Rooms definitely did not have a cozy feel. The room appeared to have been around the block a time or two. Grab and go breakfast was original flavor oatmeal and muffins, coffee and tea, hot chocolate packets. Pool was locked. No where to sit outside.
Business response:
Dear Kimberly, Thank you for being our guest and sharing your experience. We’re pleased that our staff left such a positive impression and that you found the beds clean during your stay at Extended Stay America. However, we regret that some aspects, such as room ambiance, outdoor seating, and pool access, did not meet your expectations. Our goal is to provide a welcoming and comfortable environment, and your feedback is crucial in helping us improve. We also appreciate your thoughts on the selection of our complimentary grab... read more
Friendly and supportive staff. Clean rooms!
Meh it was ok. Nothing luxurious. The rooms smelt musty. The top of the bathtub surround was gross with a layer of dirt. Muffins and oatmeal were the only breakfast items. So don’t plan on a continental breakfast. If there was ever an emergency and windows were the way to exit, you wouldn’t be able to. Cuz they were screwed shut!
Business response:
Dear David, We appreciate your feedback and regret that your stay did not fully meet expectations. While our accommodations are designed for simplicity and convenience, ensuring cleanliness and comfort is our top priority, and we apologize for falling short in this aspect. Additionally, we understand your concern about safety and the desire for more variety regarding our complimentary grab-and-go breakfast. Your comments will be crucial in helping us improve the guest experience moving forward. We hope you’ll consider giving... read more
They dont have breakfast or coffee but they advertise it. Other than that, for the price it was good
Business response:
Dear Sarah, Thank you for staying at Extended Stay America! We’re glad you found great value in our accommodations. However, we apologize if our complimentary grab-and-go breakfast and coffee were unavailable during your stay. This is not usual for us, and we appreciate your feedback as we work to ensure such oversights are not repeated. We hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Extended Stay America - West Palm Beach - Northpoint Corporate Park has a 4.5 star rating with 1,357 reviews.
Extended Stay America - West Palm Beach - Northpoint Corporate Park is open now. It will close tomorrow at 12:00 a.m.