Extended Stay America - West Palm Beach - Northpoint Corporate Park

Business response:

Dear Nicole, Thank you for mentioning your pleasant interactions with our staff during your stay with us. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We hope to be your hotel of choice every time you visit.Sincerely,Hotel Management 

Business response:

Dear Nicole, Thank you for your generous review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back. Sincerely,Hotel Management 

Business response:

Dear Christina, Thank you for choosing to stay with us and for sharing your experience. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We sincerely apologize that this was not your experience. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely, Hotel Management 

Business response:

Dear Tara, Thank you for taking the time to review your stay and for the generous words about our hotel. We are happy that our staff were able to make this right for you, and we are truly grateful for your patience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management