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700 Northpoint Pkwy., West Palm Beach, FL, 33407, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Room was ok, no maid service no trash can.
Business response:
Dear Guest, We apologize for the inconvenience you experienced during your stay. It is disappointing to hear that there was no maid service and a lack of essential amenities such as a trash can in your room. Your feedback is valuable, and we will address these issues to ensure they are rectified promptly. We appreciate your understanding and hope you will give us another chance to provide you with a more enjoyable stay in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management
This was our best option for last minute travel and on a budget. After purchasing brunch items, our stove was not working. Staff were quick and efficient in rectifying the problem. I'll definitely recomed Extended Stay Am Suites. Excellent staff, very clean and budget friendly
Business response:
Dear Jeanette, Thank you for your feedback. We are pleased to know how much you liked our staff service. We want your stay with us to feel like home and be as comfortable as possible. Thank you for staying at Extended Stay America, and we hope you choose to create more great memories with us whenever your travels bring you back!Sincerely,Hotel Management
Zachary, the evening clerk was the only positive thing I can say about this stay. He was extremely helpful, when I couldn't breathe in the first room because the air quality was so bad. The second room was much better. However, I was so happy I noticed the snot and mucus on the table before putting anything on it.
Business response:
Dear CJoy, Thank you for taking the time to give us feedback about your recent stay. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Extended Stay America - West Palm Beach - Northpoint Corporate Park has a 4.5 star rating with 1,307 reviews.
Extended Stay America - West Palm Beach - Northpoint Corporate Park is open now. It will close tomorrow at 12:00 a.m.