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Extended Stay America - West Palm Beach - Northpoint Corporate Park
- Hotels
- West Palm Beach, FL
About this business
Location details
700 Northpoint Pkwy., West Palm Beach, FL, 33407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was alright
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
For this hotel USA excelente service I love this hotel
Business response:
Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management
Ok budget hotel. Budget hotel in decent area of town near airport. Close to interstate. Room was clean but shower still looked a bit dingy. Room smelled musty and old. Beds were small (two double beds). Mattress ok but a bit lumpy. Small pillows, only 2 per bed. Spacious room with kitchen. Overpriced I thought for this kind of hotel. Should have been under $100.
Business response:
Christy, thank you for choosing to stay at our hotel. We apologize for the odor you encountered in your room and for the difficulties you faced with the comfort of your bedding. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
At the beginning a bit of problem with the room, but staff was very efficient and fix the issues
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad to read your comments about the excellent service you received from our staff and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Todo bien pero la habitación tenía mucho olor a humedad casi imposible de respirar allí
Business response:
Mylene, thank you for reviewing your stay with us. We regret the trouble you had in your accommodations. Kindly note, our front desk is staffed 24 hours a day, so we would have been happy to move you to another room if you had alerted us. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you again soon. Sincerely, Hotel Management
What I liked about the property was the location hands down great location. Close to the highway for easy travel to anywhere. Some of the staff were wonderful made you feel welcome and that they apperciated your business. What I didn't like was the way the hotel was ran. Being an extended stay the management seems to think it is an appartment complex and forgets that it is a hotel. They don't automatically have housekeep service, but you can pay extra for the service... However, after advising that paying extra was not an is... read more
Business response:
Thank you for your stay with us and for providing your feedback. We apologize our hotel and services were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our services a bit different than traditional hotels. We are also reviewing the concerns you mentioned regarding the toilet paper with our staff to see such items are always well-stocked. On a positive note, we are happy you liked our conv... read more
Frequently asked questions about Extended Stay America - West Palm Beach - Northpoint Corporate Park
How is Extended Stay America - West Palm Beach - Northpoint Corporate Park rated?
Extended Stay America - West Palm Beach - Northpoint Corporate Park has a 4.5 star rating with 1,346 reviews.
When is Extended Stay America - West Palm Beach - Northpoint Corporate Park open?
Extended Stay America - West Palm Beach - Northpoint Corporate Park is open now. It will close tomorrow at 12:00 a.m.