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Extended Stay America - West Palm Beach - Northpoint Corporate Park
- Hotels
- West Palm Beach, FL
About this business
Location details
700 Northpoint Pkwy., West Palm Beach, FL, 33407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Big rooms with kitchenette , clean , ideal place to stay even for longer periods of time.
Business response:
Thank you for the wonderful review of Extended Stay America. We're thrilled to know you loved your well-equipped room and that you enjoyed your stay with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Sarah was very thoughtful and helpful. But the "breakfast" was a joke... coffe and snack bars....
Business response:
Thank you for writing about your experience at Extended Stay America. We are delighted to know you found the service delivered by our team, especially by Sarah to be impressive and that you had a great stay. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
It would be nice if the pool opened with room key instead of having to ask front desk to unlock. Also it's not easy to get out of the pool area once you have been locked in there - you have to reach through gate to unlock it, may not be that easy for elderly people or children.
Business response:
It was a pleasure having you as a guest at Extended Stay America. We are delighted to read you liked our offerings and had a great stay with us. However, we regret any inconvenience caused. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Great stay we will be returning Our stay was great nice room, good size very attentive staff
Business response:
Karen, thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Not a family vacation hotel. The staff was nice and pleasant however they never seem to have enough towels or washcloths. The hotel "felt" dark and dingy, the lighting was too weak and the paint made everything seem cheap. The so called grab and go "breakfast" was not breakfast at all. Weak coffee and muffins it was misleading to advertise this as a breakfast. This is a place for one or two night stays not a family vacation spot. The amenities are cut down on to reduce cost but I still feel like I paid too much.
Business response:
Todd, although we make every effort to be perfect, sometimes we fall short. We apologize that you experienced so many difficulties while you were here. It is disappointing to know we couldn't deliver you a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Please please please Please fix the roach problem asap
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Nothing really, it was the best price I could find for my budget.
Business response:
Thank you for being our guest. We're glad to know you were pleased with our affordable rates and that overall you had a pleasant time with us. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - West Palm Beach - Northpoint Corporate Park
How is Extended Stay America - West Palm Beach - Northpoint Corporate Park rated?
Extended Stay America - West Palm Beach - Northpoint Corporate Park has a 4.5 star rating with 1,307 reviews.
When is Extended Stay America - West Palm Beach - Northpoint Corporate Park open?
Extended Stay America - West Palm Beach - Northpoint Corporate Park is open now. It will close tomorrow at 12:00 a.m.