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Extended Stay America - West Palm Beach - Northpoint Corporate Park
- Hotels
- West Palm Beach, FL
About this business
Location details
700 Northpoint Pkwy., West Palm Beach, FL, 33407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay we will be returning Our stay was great nice room, good size very attentive staff
Business response:
Karen, thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Not a family vacation hotel. The staff was nice and pleasant however they never seem to have enough towels or washcloths. The hotel "felt" dark and dingy, the lighting was too weak and the paint made everything seem cheap. The so called grab and go "breakfast" was not breakfast at all. Weak coffee and muffins it was misleading to advertise this as a breakfast. This is a place for one or two night stays not a family vacation spot. The amenities are cut down on to reduce cost but I still feel like I paid too much.
Business response:
Todd, although we make every effort to be perfect, sometimes we fall short. We apologize that you experienced so many difficulties while you were here. It is disappointing to know we couldn't deliver you a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Please please please Please fix the roach problem asap
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Nothing really, it was the best price I could find for my budget.
Business response:
Thank you for being our guest. We're glad to know you were pleased with our affordable rates and that overall you had a pleasant time with us. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Bring your own stuff! We only stayed one night and it was fine. The room only had half a roll of toilet paper, a tiny bottle of shampoo, and a bar of soap. So be sure to bring your own items! Also, the kitchen has nothing in it. No dishes, silverware, coffee maker, etc. So if you plan to use the kitchen, again bring your own items. Area was ok. A mile or so up the road was a little sketchy though. Overall it was clean and comfortable and fine for one night.
Business response:
Kelly, thank you for choosing Extended Stay America for an overnight stay. We're glad overall you had a pleasant time with us, but we're sorry you were unhappy with the in-room amenities. Please know the items such as kitchenware and toiletries are kept at the front desk and are always complimentary. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Chris, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for your excellent rating. We are thrilled to know you were satisfied with our offerings and that you had a wonderful experience with us. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Clerk at check in (Princess) was friendly and welcoming the rooms were clean.
Business response:
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that you were impressed with the service delivered by our front desk associate and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - West Palm Beach - Northpoint Corporate Park
How is Extended Stay America - West Palm Beach - Northpoint Corporate Park rated?
Extended Stay America - West Palm Beach - Northpoint Corporate Park has a 4.5 star rating with 1,346 reviews.
When is Extended Stay America - West Palm Beach - Northpoint Corporate Park open?
Extended Stay America - West Palm Beach - Northpoint Corporate Park is open now. It will close tomorrow at 12:00 a.m.