Extended Stay America - White Plains - Elmsford

Anonymous 

on Expedia

6 years ago

Not somewhere I’d stay again. Needs upgrades. No stopper in sink. Only one hand towel-ya gotta be kidding. Old looks like it has never been updated. OLD 

Anonymous 

on Expedia

6 years ago

Place is filthy ,, stairway is smelly ,, carpet is dirty 

Ron 

on Expedia

6 years ago

Liked the kitchen appliances. Disliked the staff's attitude. I did not get the room l paid for in advance. I was locked out of my room one day before my stay expired. They were never apologetic but tried to make excuses to coverup their obvious blunders. Not nice. 

Anonymous 

on Expedia

6 years ago

Elevator in parking garage is broken. I had to carry my toddler and my luggage down 3 flights of stairs. Outside the back of the hotel is littered with beer cans and cigarette butts. Reception staff not friendly. I booked a queen room and they were out of queens and only had a double. Room smelled like a high school locker room. Generally a bad experience, do not recommend. 

Anonymous 

on Expedia

6 years ago

I will not stay at your place again! I have staid more than 3 months last year and never had a problem! this past August 1, I stayed there with my crew, when I got there it was no place to park my truck, so I parked by the entrance, when i get the truck in the morning I had a ticket in the windshield! I couldn’t believe that was at 10 pm, 30 minutes after I got there. I don’t understand why this place a lots of parking in the above levels, this levels are only benefits the small vehicles! What about the commercial vehicles? ... read more

Bill 

on Expedia

6 years ago

Whole hotel smelt like smoke and marijuana. Including rooms which were non smoking. 

Anonymous 

on Expedia

6 years ago

Location was good for what we were doing. We stayed there to see if we could find a local place with a small kitchen. It had a small kitchen, but it was dirty in poor repair, and so depressing that we took it off our list.