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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Broken phone line to call front desk for kitchen wares, why running water stopped while taking shower, etc. Alerted staff twice. Finally new phone installed a day before we checked out ( 7th day!!). Room keys erratic even during our first day. Attempted to open door several times and had to go down 3 times to exchange. We were told not to put near phones, credit cards but it already happened on the day we checked in.
Business response:
Thank you for staying with us and reviewing your experience. It was disheartening to read your review regarding the issues you encountered while you were here. We strive to provide comfortable accommodations for all our guests, and we regret your disappointment. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
Convenient location and safety. Property ok. Breakfast very limited.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us and that you liked our ideal location. We appreciate your feedback regarding the breakfast offerings and have shared it with our brand leaders to determine new breakfast choices. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Great location love my stay everytime 😍😍😍😍😍😍
Business response:
Thank you for returning to Extended Stay America. We're thrilled to know our location worked well for you and that you had a great time while you were here. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 4.2 star rating with 1,349 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.