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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For an extended stay with a kitchenette. It had nothing to use the cooktop with or plates, cups, and utensils.
Business response:
We are pleased to see you enjoyed your stay with us. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
I liked the property altogether. It is modernized, clean, and convenient. I did not like the noisy guests with their barking dogs.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our well-maintained property. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Shower does not work in room 329 its late at night to report. Just took a bath instead.
Business response:
Thank you for evaluating your recent stay with us. We regret not meeting your expectations and apologize for the concerns you had with the shower. We will share your comments with our maintenance team and make sure the problem is resolved. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Hotel was clean. Management was friendly. Wish there was more amenities like hairdryer, forks and spoons and plates or at least some disposable dishes and utensils. It was a bear minimum for the price we pay to stay there. It was an OK stay not a great stay.
Business response:
Mei, thank you for your review. We are happy to know you liked our well-kept property and were impressed with our cordial associates. However, we regret the inconvenience you had. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,156 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.