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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great Location and convenience to all major areas
Business response:
Thank you for the wonderful review about your stay at Extended Stay America. We get great feedback on our location, and we are happy this made your stay even more enjoyable. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Awesome!!! staff, room, location all perfect!!! thanks so much!!! because of winter weather I changed from 2 nights to 1 and went back home - thanks for making it easy to do!!!
Business response:
Kathryn, our gratitude for taking the time to review your stay with us. We strive for excellence, so we are thrilled you could appreciate not only our prime location and clean rooms, but also our helpful service! It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The housekeeping was very helpful and the only good part! Front overnight staff not friendly and rude. When I arrived at the room there was no toilet paper in the room and the bath faucet drips all the time so I closed the bathroom door so I didn't have to hear it. The place could use updating for sure
Business response:
Thank you for being our guest. We are sorry for the unsatisfactory service you received from our front desk staff and regret the inconvenience caused. Our goal is to provide the best customer service possible, and we regret we fell short of this during your visit. We want to get it right every time, so we will share your feedback with the appropriate individuals so we can better serve our guests. Also, we are sorry for the maintenance issue you had in your suite and would like to inform you this has been resolved. On a posit... read more
The only thing i didnt like was my bathroom smelled like ciggarets from someone smoking but nothing with the room of the hotel
Business response:
Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for any concerns which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area. Sincerely, Hotel Management
Room smelled like smoke which made me question the cleanliness of it. Some sketchy looking ppl on my floor.
Business response:
Thank you for sharing your feedback. We are sorry for the smoke smell you had in your suite. Your comments have been shared with the housekeeping team to make sure this room receives a deep clean. Also, we regret the inconvenience caused due to the other guest on the property. The safety and security of our guests is our topmost priority; please know we are always available to address any concern you may have. Thank you for your comments. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,316 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.