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Extra Space Storage

4.7

About this business

Location details

10115 Mission Gorge Rd, Santee, CA, 92071, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.7659 reviews
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Serita C.'s profile image
Serita C. 
rating
3 years ago

I have had to use Extra Space Storage twice and both experiences were exceptional!!! Amazing Customer Service from staff and reasonable rates. Love the location right here in Santee near everything. 

Business response:

Hi Serita, thanks so much for your review! We are thrilled to hear both of your experiences were exceptional! We're committed to providing excellent customer service. We are so happy you are satisfied with your rental rate! Don’t hesitate to stop by the office if you need anything. 

Ron R.'s profile image
Ron R. 
rating
3 years ago

They were really helpful with everything and it is a great deal and comparable price wise with other places. Get your storage it fills up fast here. 

Business response:

Thank you for the kind review, Ron. We're glad our team was able to help! Our team is here to serve you, so give us a call at (619) 562-0100 if you need any future assistance. 

Oscar A.'s profile image
Oscar A. 
rating
3 years ago

Love this storage in santte the boss lay is kinda strict about the rules... but straight up ....cool af... we used them perversely... and was joyed to see jayann still works hear.... so I rented again......... 

Heartandsoul F.'s profile image
Heartandsoul F. 
rating
4 years ago

They got me the right size storage and got it quickly. They are super nice and energetic 

Martha T.'s profile image
Martha T. 
rating
4 years ago

Renting a storage unit was easy using their website. I did need to talk to the manager but she was very friendly and efficient and got everything squared away. When my husband and I went down to start putting things in the unit we found it very clean and there was a lock inside for us. Excellent all around. 

Business response:

Hi Martha, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you. 

Joe S.'s profile image
Joe S. 
rating
5 years ago

Jay Ann And Sarah are the best. I've been dealing with both of them for years now, and they have never been anything but friendly and professional. And fortunately, any surprises I've had have always been pleasant ones. 

Crystalyn P.'s profile image
Crystalyn P. 
rating
6 years ago

Recently had to find a storage unit and quick. The people at the front desk were so kind and helpful and made a stressful situation so much easier! Also, love that all the units are on ground floor so you don't have to trek up and down a stairwell just to get to your things! 

Business response:

Thanks for the awesome review, Crystalyn! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (619) 562-0100 if you need anything. 

Russell T.'s profile image
Russell T. 
rating
6 years ago

I had a unit here for 3 years and never had any issues. I was always notified in a timely manner of there was any changes in the rates, new doors or anything else they planned on doing. The staff was always approachable, helped me anove and beyond if there was any issues. Always the areas were clean and tidy. Thanks for everything. 

Business response:

Hi Russell we're glad our team was able to help! We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Stop by the office if you need anything. 

Nancy H.'s profile image
Nancy H. 
rating
6 years ago

Super easy process from the beginning. The staff was super helpful in getting me the best unit and pricing for my situation. Definitely going to recommend this location to friends/family! Thank you for a stress-free experience! 

Business response:

Thank you for the excellent rating, Nancy! We understand moving can be stressful, so we strive to provide a simple and quick rental process. We're thrilled to hear we were able to provide that for you! Thanks for recommending Extra Space Storage! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 659 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.